When the topic is efficiency in translation projects, the technology of management systems and translation tools is a key ally for professional agencies. These platforms offer a wide range of features that permeate the project from beginning to end, and provide real benefits, both for the working team and for the end customer. The following are the main benefits:
- Preparing the estimate: when a request for an estimate arrives to the Commercial team, it is immediately forwarded to the Technical Department through the project management system so that a detailed analysis can be run to determine the word count to be translated and the hours required to complete the project. Within this system, there is an area where price lists are saved for all language pairs. After technical analysis and selection of the language pair, the software will calculate the estimate and return the commercial proposal to be sent to the client for approval.
- Centralized information: the management system allows for saving all project information in a single, organized location, such as files, instructions, delivery deadline and history of past projects. This represents a major benefit for the Project Manager, who will have all information at hand whenever needed, and for translators and editors, who will receive the project’s instructions in an organized fashion. Thus everyone can perform their work in a structured manner. Moreover, the client also benefits by receiving a project completed with quality and in accordance with its expectations regarding scope and delivery deadline.
- Client profile registration: as of the first contact, the Commercial and Project Management teams create a client profile in the management system. This document registers the client’s preferences, how files should be received, as well as other information to ensure service that is always in keeping with its preferences.
- Work flow: all project stages are registered in the management system, facilitating the Project Manager’s job. This feature allows for having all activities mapped, in the sequence in which they should be completed, and with delivery deadlines previously defined.
- Real time management: by means of specific translation tools, the Project Manager can monitor the progress of projects in real time, even when translators and editors are still working on them. This ensures that the deadline agreed upon with the client is met and that there is no dissatisfaction generated by delays.
Even with technology working in favor of control and organization, it warrants reminder that the management system is no replacement for a qualified Project Manager, because this professional will enter all information accurately and monitor all activities to ensure that the work flow functions properly.
Hence, when hiring a translation partner, find out if such care is taken when handling your project. Remember: the use of management software and translation tools, as well as oversight by a good Project Manager, is a key factor in ensuring a high-quality finished product!
About Netwire
Created in 2000, Netwire is the Latin American market leader, offering translations into any language. With offices in Brazil and Argentina, the company serves approximately 25 market segments and has a network of hundreds of tested native translators, residing all over the planet. In the past five years alone, Netwire processed over 110 million words, delivering an average of 400 projects per month.
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